Job details
- Location
- Brisbane
- Job Type
- Contract
- Ref
- 1233967
- Posted
- 3 months ago
Job details
- Location
- Brisbane
- Job Type
- Contract
- Ref
- 1233967
- Posted
- 3 months ago
A large not-for-profit organisation with community impact seeks a Digital Experience Specialist for their Sitecore CMS for a 6-month fixed term contract with potential extensions. This is an exciting opportunity to create content for a meaningful organisation.
As a super user of their enterprise CMS, you will leverage the platform’s capabilities, including content authoring, AB testing, personalisation, and content hub. Your role involves understanding their online customers, their needs and behaviours, and continuously personalising and optimising their digital experience.
What we’re looking
For more information on this opportunity please contact Holly at BLACKROC for a confidential chat: holly@blackroc.co
Alternatively, if this isn’t the right opportunity for you but you’re interested in other opportunities within the Digital Marketing, Change or Communications industry in Brisbane, feel free to contact me: holly@blackroc.co
As a super user of their enterprise CMS, you will leverage the platform’s capabilities, including content authoring, AB testing, personalisation, and content hub. Your role involves understanding their online customers, their needs and behaviours, and continuously personalising and optimising their digital experience.
What we’re looking
- Experience in a similar role, ideally using Sitecore CMS
- Strong understanding of user-centric design skills, design thinking, and co-collaboration design techniques
- Hands-on experience with Google Analytics
- Proven experience with enterprise-level CMS, preferably Sitecore
- Strong numerical, analytical, and interpretive skills
- Experience working with distributed content authors, content personalisation, and digital engagement analytics/reporting
- Well-developed communication skills, with experience articulating design methodology to support ongoing improvements
- Lead the optimisation and utilisation of Sitecore CMS and related DXP tools
- Support and collaborate with distributed content creators
- Connect CRM and DXP to achieve an omni-channel experience for diverse customers
- Demonstrate high-level CMS editing skills and a passion for creating accessible and functional user interfaces
- Understand customer personas, personalising content
- Collaborate with the Digital Content, Social, Creative, and Brand teams to design and deliver a range of digital experiences
- Gather customer insights using CX tools, conduct research, analyse competitors, and create user scenarios to enhance the digital customer journey
- Regularly analyse their website assets for continuous improvements.
- Communicate effectively with internal customers, external stakeholders, and suppliers
- Participate proactively in weekly department work-in-progress meetings
- Undertake additional duties as required to ensure efficient and effective yourtown services
- Meet the expectations outlined in the organisational performance agreement (OPS) and participate in required training
- Assist in other locations and travel as required
For more information on this opportunity please contact Holly at BLACKROC for a confidential chat: holly@blackroc.co
Alternatively, if this isn’t the right opportunity for you but you’re interested in other opportunities within the Digital Marketing, Change or Communications industry in Brisbane, feel free to contact me: holly@blackroc.co