Job details
- Location
- Brisbane
- Job Type
- Permanent
- Ref
- 1273604
- Posted
- 2 days ago
About Us:
At BLACKROC Recruitment, we pride ourselves on fostering a high-performance culture that thrives on collaboration and excellence. As a customer-centric Brisbane, IT & Digital recruitment firm, we are committed to delivering outstanding results for our clients and candidates. We are currently seeking an experienced Sales Operations Manager to join our business and contribute to the next phase of our exciting growth chapter.
Position Overview:
The Sales Operations Manager will report to the Directors, which is a critical growth role within BLACKROC Recruitment. This position is responsible for overseeing contracts administration, sales administration, internal and external events management (~two per quarter), and enhancing our sales support processes. The ideal candidate will have a strong background in sales operations and a passion for supporting a competitive, high-performing team.
Key Responsibilities:
- Contracts Administration: Manage and streamline the contracts process, ensuring compliance and efficiency, liaising with our candidates and providing seven-star customer service.
- Sales Administration: Oversee sales data management, reporting, and analysis to support decision-making.
- Event Management: Plan, coordinate, and execute two internal and external events per quarter, fostering team engagement and client relationships.
- Sales Support Processes: Develop and refine sales support processes to enhance team productivity and effectiveness.
- Collaboration: Work closely with sales teams to identify areas for process improvement and implement best practices.
- Performance Monitoring: Analyse sales metrics and provide insights to drive performance and achieve targets.
- Proven experience in sales operations or a similar role within a sales environment.
- Careful attention to detail, and forward-thinking organisational skills with the ability to manage multiple tasks and priorities.
- Excellent communication and interpersonal skills, fostering collaboration within teams.
- Proficiency in sales software and CRM systems.
- A proactive approach to problem-solving and process improvement.
- Ability to work in a fast-paced environment and adapt to changing priorities.
At BLACKROC Recruitment, we offer a supportive and energetic work environment that encourages professional growth and development. You will have the opportunity to make a significant impact on our sales operations while working with a mature, motivated and talented team.
Please note that this role is requiring someone great to work side by side us five days a week, in the Brisbane CBD. The office is brand new, in a very handy location, very close to public transport, with a fully equipped gym on the ground level.