Job details
- Location
- Sydney
- Job Type
- Contract
- Ref
- 1309497
- Posted
- 4 days ago
We are seeking a Senior Solution Architect to design and manage cutting-edge Enterprise Service Management (ESM) solutions in a major Federal Government Department. This role is perfect for an innovative professional passionate about enhancing service delivery through technology.
**Applicants must be an Australian Citizen**
Key Responsibilities:
At BLACKROC Recruitment, we are committed to fostering diversity, equity, and inclusion.
We welcome applications from individuals of diverse backgrounds, including those with lived experiences.
If you require any adjustments during the recruitment process, please don’t hesitate to reach out to the above-mentioned BLACKROC Consultant.
**Applicants must be an Australian Citizen**
Key Responsibilities:
- Design, implement, and optimise ESM solutions aligned with business needs.
- Lead ESM projects from planning to execution and monitoring.
- Collaborate with stakeholders to develop effective technical solutions.
- Integrate ESM platforms with enterprise systems.
- Provide training and support to maximise solution effectiveness.
- Minimum 2 years of experience in enterprise service management.
- Strong knowledge of ESM platforms (ServiceNow, Jira, BMC Remedy, etc.).
- Excellent analytical and problem-solving skills.
- Effective communication and stakeholder engagement abilities.
- Experience in ICT disciplines, ITIL frameworks, or CMDB development is a plus.
At BLACKROC Recruitment, we are committed to fostering diversity, equity, and inclusion.
We welcome applications from individuals of diverse backgrounds, including those with lived experiences.
If you require any adjustments during the recruitment process, please don’t hesitate to reach out to the above-mentioned BLACKROC Consultant.