Business Analyst.

We are seeking a highly motivated professional to support the implementation of a new Enterprise Content Management (ECM) solution. This role is a key part of the Correspondence Management Project (CMP), aimed at replacing legacy applications and enhancing information management capabilities.

Key Responsibilities:

• Analyse current state processes and develop future state business process maps.
• Engage with stakeholders, project teams, and implementation partners to ensure smooth transition to the new ECM solution.
• Support design, data migration, testing, deployment, and handover activities.
• Provide leadership and hands-on business analysis to meet project objectives within scope, timelines, and budget.
• Develop user stories, acceptance criteria, and use cases to support implementation.
• Contribute to Agile ceremonies such as sprint planning, stand-ups, and retrospectives.
• Assist in drafting transition-to-support documents and ensure compliance with relevant policies and regulations.

Skills & Experience Required:

• 5+ years of experience as a Business Analyst implementing enterprise-wide ICT solutions.
• Strong ability to analyze and translate business needs into effective system solutions.
• Experience working within large, complex, government or highly regulated environments.
• Excellent stakeholder engagement and communication skills.
• Knowledge of ECM solutions and correspondence management systems is highly desirable.

To apply, please click the 'Apply' button to submit the most recent copy of your resume and cover letter. For more information please contact jordan.fox@blackroc.co